FAQs

 We’ve put together answers to some of the most common questions to help you shop with confidence.

1. How can I place an order?

Simply browse our products, add your favorites to the cart, and proceed to checkout. Follow the on-screen steps to complete your purchase securely.

2. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options as displayed at checkout.

3. How long does shipping take?

  • Domestic orders: 5–12 business days
  • International orders: 7–20 business days
    Delivery times may vary depending on your location and customs clearance.

4. Do you ship internationally?

Yes! We deliver to most countries worldwide. Shipping rates and times are shown at checkout.

5. How can I track my order?

Once your order ships, you’ll receive a tracking number by email. Tracking updates may take 24–48 hours to appear.

6. What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Please read our Return & Refund Policy for full details.

7. What if I receive a damaged or wrong item?

If you receive a damaged or incorrect product, contact our support team within 7 days of delivery with photos, and we’ll arrange a replacement or refund.

8. How do I contact you?

You can reach us via:
📩 Email: support@danivion.com
📍 Contact Form: Available on our website
💬 Live Chat: During business hours

9. Do you offer bulk or wholesale discounts?

Yes, for large orders, please contact our team directly to discuss wholesale pricing.

10. Are my payment details secure?

Absolutely. All payments are processed through secure, encrypted gateways to protect your personal and financial information.